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    by Published on March 4th, 2010 10:11 PM  Number of Views: 907 
    Categories:
    1. Dining

    It's Friday night. Seven o'clock. Brand new chain restaurant in a backwater town. Two hour wait. I'm the certified trainer on the floor, with the busiest section. You get the idea. I approached the table with some trepidation. After all, we were only a week past the annual "make yourself a glutton" promotion at a rather well known Italian chain restaurant we'll just call the Oregano Farm to protect the guilty. I see before me a family which had become weekly regulars during the long running stress fest that is the "All You Can Eat, Write Your Own Menu" disaster. I hadn't had a chance to wait on them yet, but I'd seen them tearing through dozens of breadsticks in other sections. Five large and very hungry slices of middle America, all jammed into a booth. With a stifled sigh, I walk over to grab their drink order. Not a menu is open, and all five of them are looking a little panicky. "Good evening, my name is Karen, and I'll be your server..." ...
    by Published on March 16th, 2008 09:37 PM  Number of Views: 280 

    "Robin"

    The Sawmill Restaurant Edmonton, Alberta

    Even though this couple was pleasant enough and given the royal treatment accompanied with free dessert because oh yeah, you were able to hold you marriage together for three years. Who Fuckin cares, they didn't see fit to leave me a dime on $150 and felt telling me I delivered great service and made their night memorable. I thought I would spice up their night by looking their number up in the reso book and calling that bitch up on her one night a year to get romantic sex and telling her fat ass that gravy is not a beverage.
    by Published on March 4th, 2010 10:19 PM  Number of Views: 542 
    Categories:
    1. Tipping
    2. Customers

    ... and you don't get what you don't pay for. We don't take reservations for brunch. Most places don't for that matter and certainly none of the restaurants in our neighborhood do. It's like an unwritten code. Why don't we take reservations for brunch, you ask? None of your fucking business, I respond. But I will tell you anyway. Based on the observed habits of those walking in for brunch: ...
    by Published on January 18th, 2010 10:18 PM  Number of Views: 587 
    Categories:
    1. Recent
    2. The Biz

    (this was originally published on the site several years ago but it's still relevant today)

    The plight of the waiter has been getting a lot of press lately. From Frank Bruni’s insightful piece in the New York Times to CNN’s survery of server-run websites, the general public is getting more of an insight into the life of a waiter than they probably ever imagined. Or wanted. I mean, if you have to think of us as people, it’s hard to stiff us, right? Here’s a trick - ask a diner for their business card before you end the meal. Watch your tip go up.

    So the public knows we work long hours, they know we depend on tips and they know that most of us are trying to do something else. Although I believe that last part is a crock of shit. Maybe we want to do something else, but trying it is entirely different. Many of us are complicit in the stagnation of our dreams. Or we re-write the scripts of our lives to accomodate the circumstances in which we have placed ourselves. That’s a topic for another day.
    ...
    by Published on February 22nd, 2010 10:25 PM  Number of Views: 167 

    Oh What Could Have Been

    Too many stories. Just enjoy the photo:

    by Published on February 8th, 2010 01:51 PM  Number of Views: 134 
    Categories:
    1. General

    The first in an ongoing series of restaurant-themed photos from my hometown:

    by Published on February 3rd, 2010 09:56 PM  Number of Views: 631 
    Categories:
    1. The Biz

    Domestic tourists to New York often associate the city with Times Square. To them the noise, lights, congestion, and annual dropping of a pricy disco ball give credence to their media-conspired vision of the city. For their convenience, an Olive Garden has been added. It generally has a two-hour wait for a table.

    To the foreign visitor, SoHo may best represent the city. Once the habitat of aspiring artists and despairing dot-commers, this increasingly congested pedestrian mall teems with high-end shops, all of which are readily found in the tourists’ native cities. A few blocks to the east, the small, bespoke and custom shops of local designers struggle to survive.

    But to the local resident, the quintessential New York neighborhood is arguably the Upper West Side. Here, where the Avenues have shed their numbers, one finds a sort of Bermuda triangle conceptually anchored by Lincoln Center, Zabar’s and the Dakota Apartments – with a Filene’s Basement thrown in for good measure and for quality designer merchandise at discount prices.
    ...
    by Published on February 4th, 2010 01:34 AM  Number of Views: 156 

    Pita & Falafel Shop, Wine Store, Chelsea